Economic Impact
Veolia North America has been ranked the top environmental services company in the United States for three consecutive years by the Engineering News Record, is the country’s largest private water operator and technology provider, and is a hazardous waste and pollution treatment leader.
Our economic impact and wealth creation in the region are estimated to top $10.6 billion, and support over 74,000 jobs.
Performance Metrics
| Metric | Description | UN Sustainable Development Goal | 2023 North America Result | 2023 Global Target |
| Ethics and Compliance | Rate of positive answers to this question on the employer engagement survey: "Veolia's values and ethics are put into practice in my business unit." | 8: Decent Work and Economic Growth | 91% | >80% |
Operating Responsibly
We take our role in driving sustainable economic growth very seriously, striving to provide returns for our shareholders while also protecting them from risk, and ensuring ethical conduct in everything we do.
Risk Management
Veolia North America recognizes the importance of proactively identifying and managing risks to ensure sustainable growth and operational resilience. We have implemented a comprehensive Risk Management Framework overseen by a dedicated Risk Management Department. As part of Veolia Group’s global risk mapping exercise, we meet regularly with senior functional and operational leaders across the organization. This allows us to identify, analyze and assess existing and emerging risks. The risks are ranked by Veolia North America Risk Management, validated by our CFO and CEO, and incorporated into the Global Risk Map. An annual update is presented to Veolia North America’s Executive Committee to ensure leadership alignment and sound governance. Through our responsible and forward-thinking risk management process, we aim to anticipate and effectively manage potential risks.
In order to further strengthen our commitment to robust risk management, in 2023 we established an Enterprise Risk Management Committee. This cross-functional committee of senior leaders meets quarterly to identify, assess and respond to existing and emerging risks throughout the year, complementing our annual risk mapping exercise. To drive accountability and expertise, we have designated Risk Owners and Risk Sponsors for each of our top risks. These experts closely monitor risks within their respective domains and ensure timely mitigation actions.
Veolia Group is firmly committed to tackling climate change through innovative approaches, and is actively working to mitigate climate risks that require focused attention and action. Managing climate-related risks — including the physical impacts of climate change and the transition risks associated with climate mitigation efforts — is at the very core of our mission and strategic plan. We are committed to reducing our environmental footprint across operations and helping customers reduce theirs. In the future, we will intensify our efforts to comprehensively evaluate climate adaptation risks impacting our operations and value chain. Addressing climate change risks is fundamental to our commitment to sustainable value creation for all stakeholders.
Ethics and Compliance
Ethics and compliance are non-negotiable at Veolia. As a large French company, we are subject to the French anti-corruption law, Sapin II, which is one of the most robust in the world. Our compliance program includes, among other things, codes of conduct, third-party diligence and internal controls.
In 2023, we completed an updated Corruption Risk Map for the entire North America zone. This risk map identifies the business lines and geographies where there is a heightened risk for corruption, so that the proper controls may be put in place.
Report a concern anonymously to Veolia's Global Ethics Alert System through "Whispli" online https://veolia.whispli.com/ethique or by phone @ +1 617 655 8044
Report a concern anonymously by using the Veolia North America Ethics & Compliance Helpline online or by phone @ +1 844 286 0002
Cybersecurity and Data Privacy
Veolia North America recognizes the critical role of cybersecurity and data privacy in today’s digital age. Our commitment to these areas is deeply ingrained in our multifaceted performance approach, which considers the interests of the planet, people, shareholders, environment and employees. Over the past year, we have made significant strides in strengthening Veolia’s cybersecurity.
Recognizing that technology alone is not the answer, we place strong emphasis on the human element of cybersecurity. Open communication, creating trust and ongoing training about risks and solutions form an integral part of our efforts.
